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Job Description: School Systems Support Manager

School Systems Support Manager

The South Carolina Public Charter School District (“SCPCSD”) has a mission to improve student learning and increase learning opportunities in South Carolina through the creation of innovative, high-quality charter schools. Ultimately, we strive to assist South Carolina in achieving academic excellence.  The SCPCSD, utilizes Powerschool as the district’s student information system.  Powerschool is a web-based student information system platform used to manage instruction, learning, grading, attendance, assessment, analytics, state reporting, special education, and student registration.  The SCPCSD is seeking a professional with experience in Powerschool setup, management, user support, and trainings.  Additionally, the systems support manager will manage IT infrastructure systems and contracts at the local district.  The specific responsibilities for this role include:

  • Serve as the account manager for all in-house and state-supported data systems that require the continual establishment, maintenance, and periodic review of school-level accounts, including those pertaining to the student information system, state assessment, and student programming (e.g.special education).
  • Compile, maintain and ensure the accuracy of student and school records in Powerschool.
  • Support schools with Powerschool setup, rollover, scheduling, programming, data entry, data reporting, and data analysis via onsite support and trainings.
  • With the NSA team, track school compliance with district and state submission requirements, including relevant error clearance and certification processes.
  • Support the onboarding of new schools, transfer schools, and developing schools (expansion, replication, matriculation) in preparing to operate autonomously and effectively within the SCPCSD portfolio. This includes the maintenance of relevant guidance documents and training modules, as well as ensuring school-level understanding of needed in-house infrastructure, staffing, and capacity.
  • Coordinate and facilitate school access to needed trainings and resources as they pertain to utilization and maintenance of the data systems hosted by the District and State.
  • Provide technical assistance to school-level test coordinators and technology coordinators as it pertains to test administration and system management including general guidance, transmission of communications from the state, and resource referral or generation where applicable.
  • Monitor, track, and report test participation rates for schools on state-mandated assessments, as well as those tests which feed into accountability requirements, such as selected primary grade assessments, summer reading assessments, and career readiness tests.
  • Develop and maintain a cadre of assessment trainers that schools can independently contact with for off-schedule or additional training needs on state testing and test administration.
  • Support the Direction of Student Information in ensuring District compliance with all state and federal data submissions and reporting requirements, including internal coordination with program leads where applicable.
  • Manage and monitor district office IT systems, contracts, and infrastructure.



  • Minimum of a BS or BA in related field
  • Experience with student information systems (SIS); Powerschool experience preferred.
  • Experience with state-hosted systems (e.g. Enrich) and school and student reporting requirements.
  • Familiarity with learning management systems (LMS) and other education-specific platforms preferred (e.g. PowerLunch).
  • Extremely detail-oriented
  • Experience in developing and delivering end-user training for data systems, relational databases, and data management processes.
  • Ability to work independently and produce results in a timely manner.
  • Ability to prioritize duties to meet portfolio needs and state deadlines
  • Ability to work with a high degree of accuracy and exercise independent judgement in correcting data errors or omissions.


Please send a resume and cover letter to Vashaunta Harris at vharris@sccharter.org by March 19, 2020.

The SCPCSD is an equal opportunity employer.